FAQ

Find answers to commonly asked questions about our online engagement ring shopping experience. If you have further questions, don&pos;t hesitate to reach out.

How do I choose the right size?

We offer a comprehensive ring size guide on our website. If you're unsure about the size, we recommend ordering a free ring sizer available on our site or consulting with our customer service team for guidance.

What is your return policy?

We provide a 30-day return policy for all our rings, provided they are in their original condition. Custom or engraved rings may be subject to different terms; please refer to our detailed return policy or contact customer service for more information.

Do you offer financing options?

Yes, we offer several financing options to make your purchase easier. You can find detailed information about our financing plans on the Payment Options section of our website or by contacting our customer service.

Can I customize my engagement ring?

Absolutely! We specialize in customized engagement rings. You can choose from various settings, stones, and metals to create a ring that's uniquely yours. Start by visiting our Custom Design section or contact us to discuss your ideas with our design team.

How are your diamonds sourced?

We're committed to ethical sourcing practices. All our diamonds are conflict-free, adhering to the Kimberley Process. We also offer a selection of lab-grown diamonds for those seeking sustainable options.

Do you deliver outside the UK?

Yes, we offer international shipping to select countries. Shipping times and costs vary depending on the destination. Please visit our Shipping Information page for details or contact us for specific inquiries.

Engagement Ring Selection Guide
Why Choose Us?

We pride ourselves on offering an extensive collection of high-quality engagement rings, expert craftsmanship, and a personalized shopping experience from the comfort of your home. With a commitment to sustainability and ethical sourcing, we ensure that your ring not only symbolizes your love but also reflects your values.